From Paula Wilder:
Late at night: My son called. A software programmer in NoVA, he had just spent six hours covering one and a half miles trying to get through the snow to Oakton from his Alexandria, Virginia office. He has lived in the Washington, D.C. area almost four years. He trusted his knowledge of alternate routes. After six hours, he recognized his road experience wasn’t enough. After multiple detours, he was stuck.
The D.C. winter weather conditions were overwhelming. It was high time to re-examine his situation - change his mind-set about reality. And so, he did.
Solution: Change the goal from home to Homewood Suites!
Lesson for Extreme Conditions: All the on-the-ground experience in the world can’t help when conditions have dramatically shifted the environment. The only thing that could help in his situation (save “Beam Me Up, Scotty”) was looking at reality honestly, exploring alternatives, and then identifying a practical solution. My son’s road experience might have helped if the conditions weren’t so extreme. In extreme conditions, viable solutions require more than experience. They require innovative thinking to get you where you want to go.
SEC = Exp + IT
Solutions for Extreme Conditions = Experience + Innovative Thinking
Happy Ending: He was one of a handful of employees able get to work on time the next day.
Paula Wilder is an organizational effectiveness expert and senior partner at WilderWeber Leadership Group. WilderWeber Group is a VT KnowledgeWorks member company in Blacksburg, Virginia, and a client of Handshake Media, Incorporated, the parent company of Handshake 2.0.