Rackspace Tech Showcase – Kronos

According to Jim Gray, director of engineering for the Federal Division of Kronos, Inc., there's a rule in the federal government:  Every employee must submit a timesheet to get a paycheck. No timesheet, no paycheck.  That turned out to be a bit of a challenge for one agency in 2005.

Kronos webTA, web-based employee time tracking, attendance, and labor management system designed for the federal government.

The day before Hurricane Katrina ravaged the city of New Orleans, the federal government's department of Homeland Security had just completed a summer-long deployment of Kronos webTA™, an employee time tracking, attendance, and labor management solution.

“When Katrina hit, they [Homeland Security] were shutdown. They could not process payroll. We were able to recreate their environment here in Blacksburg, build a function-of-last-report, and generate payroll for every employee in Homeland Security. To this day, the head of HR remembers what we did for them," Gray said.

But, back in 1999, before Katrina, and before the Federal Division of Kronos even existed, a start-up in Blacksburg Virginia, 3i Systems, created a web-based time and attendance system. 

In 2004, this small, still virtually unknown start-up won the contract to provide service to the FDIC, beating out Kronos, one of the nation's leading providers of workforce management solutions.

“Kronos had been trying for years to break into the federal space,” said Gray. “After losing the bid for the FDIC contract, they asked 'Who is this company, 3i Systems, that just beat us?' They did their research, approached the founders, and acquired the company.”

Today, Kronos, Inc. has grown to 3,000 employees worldwide and, since 1980, has conducted 60 acquisitions. The Federal Division remains housed in Blacksburg at the Virginia Tech Corporate Research Center and employs a staff of 16.

Gray, who's been with Kronos since 2005, said, “One of the things we've learned along the way is that the federal government is not a market, it's a community. You can have one customer with 60 divisions and they all talk to each other. We're not just selling a service, we're part of a community.”

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Managed hosting, cloud hosting, and email hostingThe Rackspace Tech Showcase is sponsored by Rackspace (R) HostingRackspace Email and Apps is a division of Rackspace located in Blacksburg, Virginia. 

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