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A Regional Social Media Initiative - How It Looks and Works

Posted by Anne Giles Clelland at 6:30 AM on May 5, 2009:

From Anne Clelland:

Handshake 2.0 predicts how a regional social media initiative would look - every regional business using social media - blogging, using Twitter, Facebook, LinkedIn and more - to connect with each other and others outside the region.  The peak at the center of the image represents the "It's who you know" power of a connected business region. 

The points not at the peak represent everyone else.

A regional social media initiative - every regional business using social media - blogging, using Twitter, Facebook, LinkedIn and more

A Regional Social Media Initiative:
The Handshake 2.0 Effect
 
(An x-y plane is being "pulled" to a point on the z axis.  Image created by Handshake 2.0's Web 2.0 Developer using Mathematica.)

That's how a regional social media initiative would look.  How would it work?  First, it's about quantity.  Every regional blog post, every Tweet, every LinkedIn update is another small stone added to the growing mountain of a region's presence in the global realm of the Internet.

Second, it's about sharing regional riches.  According to Daryl Scott, President and CEO of Attaain, Inc., from a blog post on Inside VT KnowledgeWorks, "When a highly ranked site or blog links to you, it is in essence 'sharing its reputation' with your site, and therefore drives up the reputation of your own site."  The more a region's businesses connect online with each other, the more accumulated value a region brings to itself.

Most importantly, it's about quality.  In that same post, Daryl Scott points out, "The implication [however] is that getting links from low ranked/'poor reputation' sites doesn't really help you - something that people often overlook in the quest to get links into their sites."  To really be part of the growth and development of a region, each business has to offer the greatest quality it can generate.

Ultimately, it's about excellence.  Sure, social media tools are new, but their call to excellence is not.  Sharing information about missions, visions, leadership, outstanding products and services with their customers and clients?  Connecting with their fellow businesses?  Being part of initiatives that benefit an entire community, even region, even the world?

That's what great businesses already do.

And that's what great leaders already do.

Whether the medium of communication is sign language, the telegraph, Web 2.0, or Web 200.0, a region's visionary leaders lead. 

***

Regional initiatives can have "who" and "where" challenges.  The New River Valley and Roanoke Valley regions of Virginia are sometimes termed "NewVa" as opposed to "NoVa" in Northern Virginia, "RNR" for the Roanoke and New River Valleys, and the "I-81 Corridor" for the region's access to Interstate 81.

Regardless of what the region is called, great businesses with great leaders are in place, and resources exist, to consciously create a regional social media initiative of quantity, riches, quality, and excellence as a means of, right here, right now, taking action on regional economic development.

Regionalism advocate Stuart Mease describes a regional divide between those who exclusively connect online and those who exclusively connect offline.  An extended dialogue on this view of a regional divide occurred via blog post comments.  He offers suggestions for how to bridge the regional online-offline divide using a mix of both traditional and social media to connect businesses in a region.

Handshake 2.0 offers a vision of every regional business blogging as part of an online business strategy and describes the value of a single blog post.  We address the evolving nature of online PR and marketing, and describe our own business model and founding as part of a regional economic initiative.

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Respectfully, I think we're making this too difficult.

Just engage. That's all you have to do. Use the tools you want to use, just use them well and engage.

Jeremy, I think a number of people do not understand what tools are available, and I think they have a hard time with the concpet of an online local community. I think Anne breaks it down to something tangible that a 60 year old CEO can get their hands around. It's the same point when people were saying why do I need a website/email. Now the next generation is asking why do I need a blog. She tells you why.

I'd like to be part of a single blog post for the region: listed businesses, organizations, and people. The increasing proportions seen each week would be a hoot. Quality? Stay away from that evaluation.

Having a single blog for the region (along with others) and news about advancing numbers of members might help attract the off-line people. There have to be significant incentives sufficient to attract the off-liners to overpower the real- and time-costs and intrinsic reluctance to engage "the new."

The x and y axes for the region are probably "% people on mailing lists" and "% of people to be contacted for sales"?

I think, fundamentally, Jeremy, you're right. It ends up being simple. Just engage.

What I see among thoughtful, successful business leaders, as Stuart does, are legitimate questions: a) Is "engaging" really of business value? and b) Okay, I'll engage. Which tool? How?

I've tried to assist with "a" in this post. With regard to "b," I think those who know can coach those who want to know, and develop into co-creators of a regional social media extravaganza of awing possibility.

The basics of everything I've learned about computers and the Internet were taught to me by someone else. Upon those basics, I could build. I have had great teachers - you among them. You invited me to use Twitter and coached me on how to use it. I eventually wrote a white paper on best business practices for the use of Twitter. Now that's a good coach!

I got lucky knowing you. I'm trying to pass on the goodness you gave me one-to-one in a the new "social media way" - one-to-many via this blog post - with more to come.

You help us all think! Thank you!

While a single blog for the region could be of value, Bob, it doesn't fuel "The Handshake 2.0 Effect" - a large quantity of high-quality posts (determined by quality and quantity of readership, "links to," and other factors) that create the riches of a complex network of inter-linked regional sites.

A key factor in all this is search engine listings. The more "relevant" a regional business's site is, the higher it will appear in natural search results. Theoretically and ideally, the higher the listing the higher the sales. The more we, as a region, can raise each other in the listings by links to and from each other with our own "relevant" sites, the greater the chance of creating an accumulated effect of high search engine listings for many regional busineses.

Remember the Earth Ball? That's how I envision a regional social media initiative. It tooks everyone pushing it - together - to make it move.

It's one thing to "know of" these networking/engagement tools. It's another to use them. There are many comments online saying it is a great tool...or it simply doesn't work etc.

Then there is "how" you use those tools. Anne is very adept at using these tools.

It is akin to a craftsman with great tools. You can put "great" tools in the hands of my kids and that will not automatically turn them into craftsmen or magically help them produce works of art.

Anne's and Daryl's comments on quantity, quality and excellence are spot on.

I think the Roanoke Regional Partnership is embracing this concept wholeheartedly. Their new http://roanoke.org site is accompanied with an active facebook page http://www.facebook.com/pages/Roanoke-Region-of-Virginia/23928401677?ref=ts and twitter ( http://twitter.com/roanoke_region ) activity. I'm a true believer that engaging the community with the aid of social networks gives a collective human personality to the organization and gives any group the opportunity to receive real-time and genuine feedback from their constituents. For economic development, where your purpose is generating goodwill, nothing is more critical than making the appropriate case


And I appreciate that you walk the talk of "engaging the community."

We have a vision of every regional business blogging (http://www.handshake20.com/2009/02/every-biz-blogs.html ).

You blog and I follow you on Twitter. Thanks for being someone who models what you value.

Just don't turn it into an ad-infested portal blog with an aggregation of "blah blah blah," press releases and regional propaganda.

That's my 2 cents.

Thanks for your 2 cents!

Apparently I left Blacksburg too soon. This is exactly the sort of discussion I was looking for. Too many organizations seem to be trying to target everyone in the world, when their real audience should be more local. Regional social media is the way to get both the benefit, and the audience you want.

Sorry you're no longer in Blacksburg, but, luckily, in the world of social media, we can talk about anything from anywhere!

Thanks for your comment!

The way you explained the tools to be used when being engaged in social media is excellent. Very well-worded and you've got brilliant ideas. Being engaged in social media is a good way when it comes in search engine optimization. Through using these platforms, one can make people know more about their products in a less cumbersome way.

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